
You might already have heard my Jetblue saga...if not...it's happened again. We have been not Jetblued rather Jetscrewed once again. You might remember back to a cold, wet, February 14th when Logan and I were frozen to the runway. After six hours on the tarmac -- translated to 4 Law & Orders, 1 Murder She Wrote, and some Seinfeld -- we made it to Florida for a 3:00 a.m. arrival. Or maybe you remember the next time we flew out to Florida where we were delayed four hours due to a crack in the JFK runway and arrived in Orlando close to 2:00 a.m. and Logan was starting Sea World Day Camp six hours later. And let's not forget when I finally flew from the Sarasota airport which is only 10 minutes (11 max) from Mom & Rudi's home. That time I was delayed in the airport for four hours because it was windy over Chicago. Well, here is the latest saga...
After going to bed at midnight, I woke up 2 hours 50 minutes later and took a taxi to the train station. Taxi was late but the company called and warned us they'd be late but assured us we'd make our 3:52 a.m. train. We were pleasantly surprised to see many people on this train including a detective friend of ours. We then continued with the AirTrain from Jamaica to JFK. It was then that the poop hit the fan. We waited on the baggage claim line from 4:45am-5:50am before finally getting bumped to the front. You see we had a 6:05am flight.
With only 15 minutes to spare we handed over our one suitcase and ran for security since we were told they would not hold the plane for us. We flew through security after I explained we had a 6:05 flight. Unfortunately the gate was not right there but the line for the shuttle was. We jumped on the shuttle for the one-minute ride to the just-being-built Jetblue shuttle. I handed Logan his boarding pass and told him to run to our gate (the last one of course-#22) and followed huffing and puffing behind. We made it with 3 minutes to spare and then sat for 45 minutes waiting to take off.
Once we landed, we found out our luggage did not. After a bit of gentle pursuasion and holding my ground, Jetblue's Vanessa agreed to have the luggage sent. It arrived at 8pm that night. Kris picked us up, we went home for breakfast, and ran to Target for Logan's new bathing suit.
[See post above for Florida stay.]
So far the feel is "not to Jetblue" for the next go-around. Until we got to Sarasota for the return. I walked right in and had one person in front of me. I spoke to the agent and saw a man in dockers and button down next to her. When I commented on how much I loved this airport, I shared my journey down and joked about previous Jetblue experiences. He kindly wished me a better time and thanked me for flying. It was a dream. No baggage lines. Very reasonable security line. Gate was once again the last one -- always is -- and bathroom had no line. A perfect return! I waited until almost everybody boarded before getting on line. Once again I saw my new friend and we began discussing airlines and my experiences as an airline brat. As I settled in my seat and looked up, I noticed the man standing there. I figured he was just jetting to a different location or travelling as a stand-by. I was right but he wasn't just a man. he was introduced as the CEO of Jetblue. Boy, did I laugh. Only I would be so outspoken and find the perfect audience for my light-hearted but serious complaints. Glad to say that I grabbed him after the flight and told him how great their children area was.
So the answer for me...for now.."to jetblue" is the answer. We'll give the new terminal a chance and see how it goes next time.
No comments:
Post a Comment